Privacy Policy

Last Updated: May 14, 2026

Introduction

froststrike-hold ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website froststrike-hold.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Enroll in our educational programmes
Contact us via email
Subscribe to our newsletter or updates
Participate in our surveys or feedback forms

This information may include:

Names (parent/guardian and child)
Email addresses
Postal addresses
Child's age and educational level
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect to:

Process enrollments and manage programme participation
Communicate with you about our services
Send administrative information, updates, and confirmations
Respond to your inquiries and provide customer support
Improve our website and services
Send marketing communications (with your consent)
Comply with legal obligations

Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

Contract: Processing is necessary to fulfill our contract with you for educational services
Consent: You have given clear consent for us to process your data for specific purposes
Legitimate interests: Processing is necessary for our legitimate interests (e.g., improving services)
Legal obligation: Processing is necessary to comply with legal requirements

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers: Third-party vendors who assist us in operating our website and delivering services
Legal requirements: When required by law, court order, or governmental authority
Protection of rights: To protect our rights, property, or safety, or that of others

Children's Privacy

Our services are designed for children and teenagers. We collect personal information about minors only with verifiable parental or guardian consent. Parents and guardians have the right to:

Review their child's personal information
Request deletion of their child's information
Refuse further collection or use of their child's information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After a child completes a programme, we retain basic records for administrative purposes but delete unnecessary personal details.

Your Rights

Under UK data protection law, you have the following rights:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data
Right to restrict processing: Request that we limit how we use your data
Right to data portability: Request transfer of your data to another organization
Right to object: Object to our processing of your data
Rights related to automated decision-making: We do not use automated decision-making

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email to registered users.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

froststrike-hold
42 Woodhouse Lane
Leeds, West Yorkshire LS2 9HT
United Kingdom
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not complied with data protection laws:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk